A. We have many products for oily skin and other skin that contains a lot of oil. When you have a lot of oil, you may think that you need to remove it thoroughly, but adult skin can also become dry at the same time, so moisturizing is also necessary. At FUKUBISUI, we value "water" and "Japanese plants," so we recommend our products, which thoroughly care for sebum and provide plenty of moisture with Japanese plants.

A.It has been patch tested and allergy tested on people with sensitive skin.
(This does not mean that irritation will not occur in all people.)
The developer of this product developed it because he himself had sensitive skin that even tap water would cause irritation, and it is also recommended by dermatologists for sensitive skin, so you can rest assured. It is also popular with people who experience the same stinging sensation.

A. Organic products can be irritating to sensitive skin. Therefore, at FUKUBISUI, we do not just stick to organic products, but we carefully select plants and use those that have as little negative effects on the skin as possible, while also creating products that are highly safe and can be used with confidence even on sensitive skin.

A. This is a particular preference, and the skin has a structure that makes it easiest to absorb a "watery texture." Although thick types are highly moisturizing, they sit on top of the skin and do not absorb well, so they can be difficult to penetrate from the top of the skin. The role of lotion is to moisturize thoroughly and create a path for the skin to pass through. This makes it easier for the next cosmetic to be absorbed, bringing out the best in the next cosmetic.

A. Yes, we do accept gift wrapping. Simple wrapping (free of charge) is available. After adding the product to your cart, please write "Gift wrapping required" in the "Order Notes" section on the cart screen. Also, if you would like the sender's name to be displayed on the delivery note or shipping slip (delivery slip), please write the sender's information (name, address, phone number).

A.ご不便をおかけし申し訳ございません。カード会社のセキュリティ判定により、決済が中断されている可能性がございます。

本人認証（3Dセキュア）の完了後に、自動的に元の入力画面に戻ってしまう場合、以下の理由が考えられます。

【原因について】
カード会社側の判断により、一時的に決済が承認されない（ソフトデクライン）状態です。この際、システムの仕様上、エラーメッセージが表示されずに入力画面へ戻る現象が発生することがございます。

・セキュリティコードの入力間違いや有効期限切れ
・カードの利用限度額超過
・カード会社による一時的な利用制限（不正利用防止検知など）

【解決方法】
1.別のクレジットカードをお持ちの場合は、そちらでの決済をお試しください。
2.しばらく時間を置いてから再度お試しいただくか、別の決済方法（代金引換）をご検討ください。
3.特定のカードでエラーが続く場合は、お手数ですがご利用のカード発行会社へ「決済が中断された理由」を直接お問い合わせください。

【ご注意】入力画面に戻された際、注文は完了しておりません。二重決済の心配はございませんのでご安心ください。